tours & travel, wildlife tours, adventure travel and general
travel to Australia, Southeast Asia, South America and Alaska
VIETNAM & CAMBODIA -
DISCOVERING THE MEKONG AND THE TEMPLES OF ANGKOR
GENERAL INFORMATION, TERMS AND CONDITIONS
Nature Travel Specialists wants
you to enjoy your trip and your anticipation of it. Please read
the following carefully to ensure you are aware of all aspects of
your travel arrangements with us, and contact us if you have any
Services included in travel arrangements made by Nature Travel Specialists,
LLC and its affiliates (We/Us) are limited to those described in
the supplied itinerary. No other services are included or implied.
Please check your itinerary and/or tickets carefully for errors
or omissions upon receipt, and contact us if necessary.
Fees for passports and/or visas
US and foreign airport departure, security, reciprocity and other
taxes, domestic air taxes, or GST taxes (unless otherwise noted)
Where such fees and taxes accompany air or other services they will
be charged on a separate line of your invoice, and are
subject to change.
Tips to drivers and guides
Items of a personal nature such as laundry, equipment rental, phone
calls, beverages, camera fees etc.
DEPOSITS AND PAYMENTS
A deposit of $800 per person is required when Nature Travel Specialists
has been requested to make travel arrangements (“time of booking“).
Final payment for all land and air arrangements will be due 61 days
prior to travel. All final land arrangement payments are to be made
by check unless other arrangements are made with Nature Travel Specialists.
Airlines do not guarantee ticket prices until tickets are paid for;
therefore quoted prices for airline tickets are subject to variation
until ticketed. If ticketing occurs prior to usual final payment
date the full price of the ticket including taxes is due at that
time. All costs are accurate at time of travel arrangement; however
as many arrangements are made well in advance of travel any fluctuations
in exchange rates or costs received by Us may result in changed
pricing; such reasonable changes are expressly agreed to by you.
Some programs sold by Us may have minimum numbers, and may be subject
to cancellation or re-pricing if numbers fall below the minimum.
Please note that in some circumstances such re-pricing is part of
the tour agreement and does not justify withdrawal from the tour.
All cancellations must be made in writing and are effective upon
receipt in our office. The following fees apply and are per person:
$550 from time of booking until
90 days prior to departure, plus any additional cancellation fees
imposed by suppliers.
40% of total costs, plus any additional cancellation fees imposed
by suppliers, from 89 to 45 days prior to departure.
100% of total costs from 29 to 0 days prior to departure.
Airline tickets are generally non-refundable form time of ticketing.
Due to the significant cancellation penalties associated with the
cruise and air tickets we strongly recommend travel insurance at
time of booking, which we will advise on. No exceptions can be made
to the cancellation penalties.
Nature Travel Specialists will make
good faith efforts to secure refunds from its travel suppliers,
and these will be refunded to you subject to the above penalties
and at Nature Travel Specialists’ discretion. Please note
that no claim is made that such refunds will be available or made.
Many tour suppliers reserve the
right to cancel any tour. Should a tour be cancelled, Nature Travel
Specialists will inform you of any such cancellation when we are
so informed, subject to reasonable working delay. Under such circumstances
the supplier will usually refund the full trip cost; however any
additional costs such as non-refundable air tickets or penalties,
insurance and additional incurred costs are not refundable by either
our suppliers or Nature Travel Specialists.
Transfers of tours or other travel
arrangements to different dates are subject to a 5% transfer fee,
plus any fees or penalties imposed by tour suppliers, hotels, airlines
Nature Travel Specialists and its affiliates act as agents only
for airline carriers; all tickets are subject to the rules, restrictions
and penalties of the individual carrier. Please note that international
and overseas airlines may have different rules, restrictions and
responsibilities to those based in the US. Changes made after tickets
are issued are subject to penalties. If a non-refundable ticket
is purchased or a ticket subject to airline penalties is purchased
and there are subsequent changes, all fees are the responsibility
of the traveler. Air arrangements made by Us have been designed
to allow for legal and comfortable connection times; however we
are not responsible for missed connections and any subsequent travel
arrangements and/or costs necessary to continue with your travel
arrangements. Where US domestic tickets are issued in conjunction
with international tickets any missed connections due to airline
delays or weather are usually dealt with by the delivering airline;
in most cases they will assist you in making a connection that will
help you get to your destination. If not please contact us for further
A US passport valid for 6 months beyond your planned return date
is essential. A visa may be necessary for travel to your destination;
we will advise you of any such requirements and assist with procuring
your visa; this may incur additional costs. A number of independent
companies offer visa services; you can also apply to the country’s
Embassy or Consulate for a visa, usually at a lesser or no charge.
We are not responsible for entry refusal or subsequent costs due
to the lack of a visa; it is the responsibility of the traveler
to confirm that they can get and have a valid Visa. If we advise
that a visa is not necessary, this information pertains to travelers
holding US passports. For those with non-US passports, please contact
the appropriate Embassy or Consulate. If you are traveling with
minors you should contact your international carrier for specific
requirements; usually a notarized letter from the parent(s) and
suitable photo ID is required. For safety and ease of travel we
strongly recommend minors have their own passport; please contact
the appropriate embassy for acceptability if you have a family passport.
Health precautions vary with destinations, and you will receive
relevant information in your confirmation packet, but it is your
responsibility to be aware of any required or suggestions precautions.
Travelers who have been in yellow fever areas, or where other certain
diseases are prevalent may face certain restrictions. Please make
us aware if you have been in such areas within the last 6 months,
but it is the responsibility of the traveler to be aware of any
restrictions that may apply, and take measures accordingly. Singapore
is especially strict in this respect, with an extended quarantine
period. No refunds will be given for refusal of entry due to these
circumstances. The CDC website - www.cdc.gov/travel - has current
information regarding overseas travel. As we cannot know your personal
medical condition, you here certify that you are aware of the activities
included in this tour/travel and are capable of participating in
We highly recommend travel, personal and property insurance, as
your personal insurance may contain limitations.
RESPONSIBILITIES, TERMS AND CONDITIONS
Nature Travel Specialists LLC, its affiliates, cooperating airlines
and agencies (hereinafter referred to as THEY) act only in the capacity
as agents in all matters of transportation and tour operations,
and THEIR liability is limited to the terms of airline tickets and/or
supplier agreements. THEY are not liable for any expenses or injuries
due to delays, inconveniences, accidents, expenses or mishaps of
any kind whatsoever resulting entirely, or in part, from the negligence
of others or from causes beyond THEIR control. THEY can accept no
liability or responsibility for injuries, losses or additional expenses
due to delays or changes in air or other services, acts of God,
sickness, weather, strike, war, terrorism, quarantine, theft, civil
unrest, or other causes over which THEY have no control. The right
is reserved to substitute accommodations or other modes of transportation
and to make any changes in the itinerary where deemed necessary
or caused by changes in air schedules. On some activities it may
not be possible to accommodate persons with severe health problems
or physical disabilities. It is the traveler’s responsibility
to judge the appropriateness of these travel activities to their
physical capabilities. THEY take no responsibility for special arrangements
or problems incurred by travelers physically unable to participate
in the planned activities. No refund can be made for the absence
from planned activities or failure to participate in planned activities
unless arrangements are made at the time of booking; such arrangements
may not be possible. The right is reserved to decline, accept or
retain any person as a traveler for any reason which affects the
operation of the planned activities or the rights and/or enjoyment
of other travelers. THEY will not discriminate against any individual
because of race, sex, creed or nationality. A refund of the cost
of recoverable land and/or air services is the limit of THEIR liability.
THEY reserve the right to take photographic or film records of any
trip or traveler, and may use the record for promotional and/or
commercial purposes. All contracts for services provided by Nature
Travel Specialists LLC and its affiliates are entered into in the
state of Alabama and all parties to such contracts submit to the
exclusive jurisdiction of the courts of the state of Alabama.
This form must be signed and dated by all travelers and/or legal
guardians of travelers and returned to us. Payment of any monies
to Nature Travel Specialists indicates acknowledgement and acceptance
of these terms and conditions.
I acknowledge that I have read,
understood and agree to the above terms and conditions.
_______________________________________________________ Date: _______________________________
_______________________________________________________ Date: ________________________________